17959 Dumfries Shopping Plaza, Suite 2B, Dumfries, VA 22026
Phone: 703.862.5500 | Email: contact@synchrocyber.com
Contact us to schedule a conversation about your ICAM, PACS, or USAccess needs.
USAccess Professional Services Overview
SynchroCyber provides expert support to federal agencies that rely on USAccess, the government-wide shared service for PIV enrollment, issuance, and lifecycle management. We help agencies optimize USAccess operations, integrate USAccess data into enterprise ICAM architectures, and ensure credential lifecycle events flow properly into PACS, LACS, and other access control systems.
Our services ensure USAccess-dependent programs remain efficient, compliant, secure, and aligned with FIPS 201-3, ICAM FIBF, NIST SP 800-63, and Zero Trust requirements.
We provide end-to-end USAccess support—from sponsorship and adjudication to enrollment, issuance, maintenance, data flows, and downstream PACS/LACS/ICAM integration.
Program Advisory & Operations Support
We help agencies establish, operate, and mature their USAccess programs with expert policy interpretation, workflow optimization, and operational guidance.
Support agency onboarding, configuration, and program setup
Interpret USAccess governance, policy updates, and operational requirements
Optimize sponsorship, adjudication, enrollment, and issuance workflows
Strengthen credential lifecycle accuracy (issuance, renewal, reissuance, termination)
Assist with agency reporting, internal dashboards, and compliance reviews
Provide ongoing advisory support to improve ICAM governance and decision-making
What We Do
We streamline identity proofing, sponsorship, and adjudication workflows to improve lifecycle accuracy and reduce operational workload.
- Configure sponsorship workflows to align with agency policies and ICAM governance.
- Improve adjudication processes, evidence collection, and workflow auditability.
- Ensure accurate and consistent identity record updates across USAccess and downstream systems.
- Help agencies manage exceptions, escalations, and complex identity scenarios.
- Strengthen lifecycle controls for onboarding, status changes, and termination workflows.
- Reduce manual steps by aligning workflows with standardized ICAM and FIPS 201 processes.
We strengthen enrollment and issuance operations by integrating USAccess processes with identity, credentialing, and access systems.
- Improve data quality and workflow sequencing for PIV enrollment
- Ensure identity data meets IAL2/IAL3 standards before appointments
- Resolve demographic mismatches, validation errors, and enrollment failures
- Integrate USAccess with HR, ICAM, governance, and directory services
- Align issuance procedures with FIPS 201-3 lifecycle and PKI requirements
- Reduce rework by improving pre-enrollment checks and post-issuance verification
We align USAccess workflows with enterprise ICAM, identity lifecycle, and Zero Trust architectures.
- Map USAccess attributes to agency identity, access, and governance systems
- Integrate sponsorship and adjudication events into authoritative sources
- Support ICAM FIBF lifecycle mapping and service alignment
- Ensure identity and credential updates flow consistently across systems
- Design architectures that unify PIV lifecycle, authentication, and access controls
- Align USAccess operations with Zero Trust identity requirements
We help agencies and vendors integrate USAccess identity and credential data into physical and logical access systems through SynchroSIP.
- Provision PACS/LACS users using authoritative USAccess identity attributes
- Synchronize lifecycle events (issuance, renewal, suspension, revocation, termination)
- Ensure accurate mapping between USAccess fields and PACS/LACS data models
- Support automated removal of access following card status changes
- Reduce identity drift with continuous, scheduled data synchronization
- Enable ICAM-aligned access governance through authoritative source integration
We diagnose and resolve USAccess workflow, lifecycle, and data-synchronization issues across credentialing and access systems.
- Troubleshoot enrollment, issuance, and sponsorship failures
- Resolve card status discrepancies and invalid lifecycle updates
- Identify data quality issues across HR, ICAM, and USAccess systems
- Support agencies during outages, processing delays, and synchronization failures
- Remediate misaligned or incomplete identity records
- Provide diagnostic support for integration failures and system exceptions
We help agencies monitor identity and credential status and align reporting with ICAM and Zero Trust requirements.
- Generate reporting tied to PIV lifecycle and identity data quality
- Support internal dashboards for credential and access status
- Provide CDM-aligned identity attribute reporting for internal consumption
- Track sponsorship, adjudication, and issuance metrics
- Identify lifecycle anomalies and remediation needs
- Support governance, audit, and readiness reviews
Agencies work with SynchroCyber because we combine deep USAccess knowledge with hands-on engineering, ICAM expertise, and operational experience.
Deep credentialing lifecycle expertise (PIV, PIV-I, CAC, Derived)
Hands-on experience integrating USAccess with ICAM, PACS, and LACS
Creators of SynchroSIP, used for automating USAccess data flows
Full-lifecycle support: sponsorship → adjudication → enrollment → issuance → revocation
Strong alignment with federal ICAM and Zero Trust requirements
Expert troubleshooting across identity, credential, and access layers
Who We Support
We assist federal agencies and mission support teams in maximizing the value of USAccess for identity, credentialing, and access governance.
- Federal agencies enrolled in USAccess
- Agencies migrating into or out of USAccess
- Enrollment centers and credentialing offices
- ICAM program offices and identity governance groups
- Agencies modernizing PIV programs or adopting Derived/mobile credentials
- Agencies requiring USAccess → PACS/LACS provisioning