SynchroCyber  DHS CDM Services

SynchroCyber supports federal agencies in meeting evolving DHS Continuous Diagnostics & Mitigation (CDM) expectations for identity, credential, and access management (ICAM).

With DHS deprecating the Master User Record (MUR) from the CDM Dashboard, agencies are no longer required to report MUR-based values to DHS. However, the identity, credential, and access concepts represented by the MUR remain essential for Zero Trust, identity governance, and agency-level ICAM visibility.

We help agencies strengthen their internal ICAM dashboards, reporting tools, and identity-data pipelines so they can continue to make informed mission risk decisions—even as centralized DHS reporting requirements shift.

We provide end-to-end CDM ICAM support—from authoritative identity integration and credential validation to PACS/LACS access event mapping and Zero Trust identity alignment.

CDM Identity Data Quality & Authoritative Source Integration

  • Identify and integrate authoritative identity sources such as HR, AD, and IDMS
  • Normalize identity attributes for internal CDM-aligned reporting
  • Resolve stale, duplicate, or misaligned identity records
  • Map identity lifecycle events to agency reporting needs
  • Ensure identity data supports Zero Trust identity assurance

Credential Validation & Post-MUR Alignment

  • Validate PIV, PIV-I, CAC, and Derived credential trustworthiness
  • Align credential lifecycle status with agency-level dashboards
  • Ensure timely revocation, termination, and certificate updates
  • Support OCSP/CRL validation integration
  • Troubleshoot credential expiration, revocation, or trust-path issues

PACS & LACS Access Event Integration

  • Integrate physical and logical access events into internal ICAM dashboards
  • Synchronize PIV lifecycle changes with PACS and LACS
  • Align access attributes—including entitlements, roles, and AAL levels—with authoritative sources
  • Support access analytics used in Zero Trust enforcement
  • Resolve identity-to-access mapping inconsistencies

Internal CDM Dashboard & Reporting Support

  • Validate internal dashboard data accuracy following MUR deprecation
  • Troubleshoot and normalize ICAM data feeding internal dashboards
  • Support internal compliance, audit, and leadership reporting
  • Build ICAM reporting that aligns with mission risk and Zero Trust models

Zero Trust Alignment Through ICAM Data

  • Map ICAM identity, credential, and access data to OMB M-22-09 requirements
  • Integrate identity signals into Zero Trust policy engines
  • Support continuous evaluation of identity, device, and session integrity
  • Enhance dashboard content with identity and access-focused analytics
  • Align ICAM data with Zero Trust maturity assessments

USAccess, Credentialing & CDM Integration

  • Connect USAccess lifecycle events with internal ICAM reporting
  • Validate PIV/PIV-I issuance and revocation timing in agency dashboards
  • Integrate sponsorship/adjudication data from authoritative sources
  • Ensure credential status alignment across PACS, LACS, IAM, and reporting systems
  • Troubleshoot USAccess-to-dashboard mismatches

Identity & Access Remediation for Internal CDM Compliance

  • Correct inaccurate, missing, or conflicting identity records
  • Resolve credential data discrepancies across systems
  • Fix PACS/LACS access mapping or entitlement inconsistencies
  • Strengthen identity assurance and trust signals identified through CDM data reviews
  • Improve overall ICAM data quality for operational and security needs

Why Agencies Choose SynchroCyber for CDM ICAM Services

  • Extensive experience across identity, credential, and access modernization
  • Deep alignment with CDM identity/credential/access concepts—even post‑MUR
  • Strong Zero Trust identity integration expertise
  • Ability to integrate PACS, LACS, IAM, and USAccess into ICAM data pipelines
  • Lifecycle-driven approach: identity → credential → authentication → access → analytics
  • HUBZone Certified Small Business

We assist agencies in maintaining strong ICAM visibility, identity assurance, and Zero Trust readiness—even as DHS moves away from centralized MUR reporting.

Who We Support

  • Civilian agencies formerly reporting to DHS CDM
  • Agencies using internal ICAM dashboards or data lakes
  • ICAM, PACS, and LACS program offices
  • Credentialing and USAccess operations
  • Enterprise architecture and identity governance teams
  • Agencies implementing or maturing Zero Trust architectures
SynchroCyber Corporation

17959 Dumfries Shopping Plaza, Suite 2B, Dumfries, VA 22026

Phone: 703.862.5500 | Email: contact@synchrocyber.com

Contact us to schedule a conversation about your ICAM, PACS, or USAccess needs.